FTC Operations Assistant

  • Placement
  • London
  • Applications have closed.

Website Montgomery_1895 Montgomery Group

Exhibition Organiser

THE POSITION 
To assist the Operations Team in the running a number of events in the departments’ portfolio and provide an operational support service to exhibitors, as specified by the Operations Manager. 

COMPETENCIES 
• Self-motivated  
• Personable  
• Great communication, both written and verbal 
•  Computer literate with Microsoft Office Package and ability to learn bespoke database and accounts packages 
• Customer Service Experience focused

THE ROLE 
• Administration – keeping up to date show information and correspondence. 
• Exhibitor Manuals – Monitor responses, reply to, act on and file forms and information from exhibitors.   
• Communication – written and verbal with exhibitors, contractors, show teams & venues. 
• On-site – work in the organisers office, answering exhibitor and contractor queries. This will mean working occasional weekends. 

A WEEK IN THE LIFE OF A MONTGOMERY OPERATIONS ASSISTANT 
 • Communicating with exhibitors and contractors via phone and email 
• Work closely with the event team, including the Sales and Marketing teams 
• Updating exhibitor lists for shows 
• Auditing between exhibitor lists and floorplans 
• Attend Show Update Meetings 

OUR EXPECTATIONS 
• Professional behaviour at all times  
• Positive ‘can do’ attitude  
• To work with teams and individuals collaboratively, proactively and positively  
• Strong team ethic 
• A high-performance level, ensuring goals are met as a minimum 

PERFORMANCE MEASURES 
 • Regular 1 to 1 with Line manager 
• Regular performance and development reviews 

THE BENEFITS 
 • Training schemes 
• Corporate Gym discount 
• Wellbeing at work 
• Paid leave for charity/voluntary work 
• Cycle to work scheme 
• Mentorship program 
• Access to Manchester Square Gardens 
• Annual Summer company day 
• Flexi-Time 
• Annual Christmas party